Returns

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Return Policy Guidelines:

Please follow these steps for product returns:

1. Please read the following return guidelines and verify that your item(s) is eligible to return.
2. Request an RMA number from us by sending an email to Returns@DealsOnly.com with clear details on the reason for your return. We will respond to your email within one business day.
Returns are not valid without an RMA number supplied by us.
3. Carefully package your item for return and include the original invoice.
4. Clearly write your RMA number on the outside of your package, and ship to our address:
DOWS, Inc.
1645 Jills Court
Suite 103
Bellingham, WA 98226

Customers are responsible for all return shipping charges.
Your return will be processed within 1 to 2 business days after arriving in our warehouse.

Return Policy:

Refused Shipments/Insufficient Address:

If a shipment is refused for any reason, including post office non-delivery, the customer is responsible for the charge incurred to re-ship the item. If the item is not wanted after first attempt of delivery, the purchase price will be refunded in full less the shipping expense. Deals Only also reserves the right to charge a 20% restocking fee (which we may also choose to waive).

Manufacturer Direct Warranties:

If there is a Manufacturer Direct Warranty, we require that you submit the unit direct to manufacturer, unless the unit was DOA (within 7 days after receipt).

Warranty Limitations:

Deals Only cannot warrant an item that has been improperly used or physically damaged.

RMA's:

RMA Numbers are valid from 14 days after issuance. After you get an RMA number, please send the item(s) in immediately.

Fitness of Purpose:

Deals Only cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate a sample unit to determine by their criteria whether a product will work in their configuration.

Defective Products:

Any damages arising from a defective product to be limited to a refund of the purchase price only (waived in certain cases). Defective items will be replaced with either a replacement unit or electronic credit in same form of payment.

All Sales are Final:

All sales are final. Return of product, other than with defect, are subject to a 20% restocking fee. No returns are allowed 7 days after receipt of item(s).

Damaged Items or Missing Parts:

Damaged items or missing parts / accessories not as advertised must be reported within 7 business days of receipt of product.

Warranty Repair:

Any items sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fee should we find a returned item in working condition.

Defective Item Return:

Customer MUST CAREFULLY PACK defective items being returned, as if they were and working. FAILURE TO DO SO may invalidate both the RMA and the warranty.

Return Exclusions:

-Items that contact the nose, mouth or inner ear.
-Any factory sealed item that has been opened.
-Items clearly designated as clearance, scratch & dent or one-of-a-kind.
-Oversized or overweight items such as the Automotive Bike Racks are not eligible for returns.
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